What information do we collect?
We may collect, store and use the following kinds of personal information:
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Contact details, such as, Name, email, telephone number, Home/Billing address
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Account information, password and log in details.
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Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation)
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Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.
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Information that you provide to us for the purpose of registering with us
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Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters
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Any other information that you choose to send to us
What do we do with your data?
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
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Administer the website.
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Improve your browsing experience by personalizing the website.
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Enable your use of the services available on the website.
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Send to you goods purchased via the website, and supply to you services purchased via the website.
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Send statements and invoices to you, and collect payments from you.
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Send you general (non-marketing) commercial communications
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Send you email notifications which you have specifically requested
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Send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)
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Provide third parties with statistical information about our users – but this information will not be used to identify any individual user.
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Deal with enquiries and complaints made by or about you relating to the website
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Keep the website secure and prevent fraud.
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We may, from time to time, use your personal information to administer a prize draw or competition but this will only happen if you have chosen to enter
Marketing Program:
As part of our marketing programme, we may pool and share aggregated data with third parties. We then use this data to produce statistics about our customers. This helps us to select and tailor products, services or special discounts to you and to inform you about those which we think you will be interested to hear about – This information will not be used to identify any individual user.
Research and Analysis:
We use data about how our visitors use our Sites, Apps and Services to understand customer behavior or preferences. For example, we may use information about how visitors to Celinetainaboutique search for and find products to better understand the best ways to organize and present product offerings in our storefront.
Data Sharing:
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Third party service providers processing personal data on Celinetainaboutique’s behalf, for example to process credit cards and payments, shipping and deliveries, manage and service our data, distribute emails, research and analysis, manage brand and product promotions as well as administering certain services and features.
KLARNA
We work with Klarna AB Klarna AB (“Klarna”) is a provider of financial services. Klarna’s principal place of business is at Sveavägen 46, 111 34 Stockholm, Sweden. Klarna is registered with the Swedish companies register under the registration number 556737-0431 and licensed by and under the supervision of the Swedish Financial Supervisory Authority (www.fi.se), Box 7821, 10397 Stockholm, Sweden, and the Swedish Data Protection Authority (http://www.datainspektionen.se/in-english/), Box 8114, 10420 Stockholm, Sweden.
18+ Ts&Cs apply. We need to provide Klarna with certain information about you and the order to enable Klarna to assess whether you qualify for their credit products. We need to transfer to Klarna account details such as your name, address, email address, phone number, and payment history, as well as your order details, such as payment method, shipping details, what was ordered, and similar. This will not be done if you do not select Klarna as your payment method. The further use of this data will be governed by Klarna’s Privacy Policy.
SHIPPING/ PROSESSING
You can order to collect in our salon or home delivery.
All orders are processed within 24hrs to 3days, shipping may vary due to stock count but we guarantee delivery within 5-15 days. If your order is not received within 15days you are entitled to a return and refund excluded sales as shipping may take longer than usual when we receive higher order amounts.
RETURN/ REFUNDS
Due to personal use celinetainaboutique does not accept refunds or returns on any units , unless at fault.